Refund Cancellation

This Refund Policy explains the rules and procedures related to cancellations, changes, and refunds for bookings made through trip-Venue. By using our services, you agree to the terms outlined below.

1. General Refund Policy

All flight bookings are subject to the cancellation and refund rules set by the respective airlines and fare types. Refund eligibility depends on the airline’s policies, ticket conditions, and applicable fees.

2. Cancellations

  • Flight cancellations must be requested in accordance with the airline’s cancellation policy.
  • Some tickets may be non-refundable or partially refundable depending on fare rules.
  • Cancellation charges and service fees, if applicable, will be deducted from the refund amount.

3. Refund Processing

  • Approved refunds are processed only after confirmation from the airline or service provider.
  • Refunds are issued to the original mode of payment used during booking.
  • Processing times may vary depending on airline policies and banking procedures.

4. Service Fees

Any service or convenience fees charged at the time of booking are generally non-refundable unless stated otherwise.

5. Changes and Amendments

  • Changes to flight bookings, including date or passenger modifications, are subject to airline rules.
  • Fare differences and change fees may apply and must be paid by the customer.
  • Some tickets may not allow modifications.

6. No-Show Policy

If a passenger fails to check in or board the flight without prior cancellation, the ticket may be treated as a no-show, and no refund may be applicable as per airline policy.

7. Delays, Cancellations, and Schedule Changes

We are not responsible for flight delays, cancellations, or schedule changes made by airlines. Any compensation or refund related to such events is governed solely by the airline’s policy.

8. Force Majeure

Refunds may not be applicable in situations beyond our control, including natural disasters, strikes, government restrictions, or other unforeseen circumstances, unless permitted by the airline.

9. Refund Disputes

In case of refund-related disputes, our role is limited to assisting with communication between the customer and the airline or service provider.

10. Policy Updates

We reserve the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective once posted on the website.

11. Contact Us

For refund-related queries or assistance, please contact trip-venue customer support using the details provided on the website.

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